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top trends to watch in healthcare cx
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Oct 25, 2023
Healthcare providers, payers, and vendors must balance patient experience and operational challenges like vendor communication, employee experience, and controlling costs. See how healthcare leaders are transforming their technology to deliver…
Read more
ai in retail: transform cx into your competitive edge
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Oct 14, 2023
Join us for a webinar moderated by Darius Hedayati, Sr. Manager of Enterprise Sales at Zendesk, featuring Vince Koh, Global Head of Digital Commerce at AWS, and Paulette Chafe, Senior…
Read more
zendesk roi case study: lush
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Oct 14, 2023
Want to achieve a 369 percent ROI with a payback period of less than a year? Find out how Lush did it after switching to Zendesk. A cosmetics retailer based…
Read more
cx trends 2023: healthcare
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Oct 10, 2023
There has been one constant over the past three years, it’s change—how we work, live, and consume have all been radically transformed, and as a result, healthcare organizations have witnessed…
Read more
unlocking the power of ai across the entire customer service experience
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Aug 15, 2023
Customer service has reached a tipping point, where AI has the potential to revolutionise how companies engage with customers. You’ve probably heard about innovations like ChatGPT, and seen a plethora…
Read more
consumers expect ai to radically transform service
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Aug 02, 2023
Back in 1965, future Intel cofounder Gordon Moore – then the Director of Research and Development at Fairchild Semiconductor – formed his theory that computational power doubles every year (which…
Read more
scaling for growth with zuper field services management
Sponsored by:
Zuper
Published By:
Research Desk
Released:
Aug 17, 2022
Sail Internet is a leading provider of fiber-sourced broadband and wireless internet services in the San Diego and San Francisco Bay areas. Their net-neutral internet technology is fast, reliable, and…
Read more
learn how a solar company improved its csat rates by 50%
Sponsored by:
Zuper
Published By:
Research Desk
Released:
Aug 16, 2022
A local solar company in Connecticut has been working hard to make renewable energy accessible for everyone. They don’t merely make solar power affordable and easily accessible for families living…
Read more
7 vital practices for running an hvac contracting business
Sponsored by:
Zuper
Published By:
Research Desk
Released:
Aug 15, 2022
Are you looking to start an HVAC contracting business or are you struggling to run your existing HVAC business? Before that, you must be aware of what exactly is involved…
Read more
top five risks of perimeter firewalls and the one way to overcome them all
Sponsored by:
Zscaler
Published By:
Research Desk
Released:
Jun 01, 2022
With employees now working anywhere and everywhere, your data and applications have left the data center and are spread across hundreds of cloud and SaaS apps. This shift to distributed…
Read more
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