Unified Communication and Collaboration (UCC) market growth in the unified messaging platform is mostly derived towards the ability of the solutions to unify different communication channel. It may include various communication channels such as email, fax, instant messages, voicemail, and video calls in a single framework that can assist the company in the collaboration process. It makes the process of communication much more channelized. The UCC technology platform associated with the transmission of voice, fax, video and other information is anticipated to hold a major chunk of the UCC market share with the ability of various communication channel to become tighter in proving in a complete business solution.
The rising demand for Unified Communication (UC) has been a matter of intense debate, with the rising popularity of BYOD solutions and demand by the enterprises to streamline the existing communications infrastructure across all the locations around the globe. We are also seeing the rise in cloud computing technology that is improving the current unified communication and collaboration technology. Over the next three years, UC will see rapid growth and adoption with a growth rate of over 12 percent. The main factors that will be driving the enterprise toward the unified communication technology are improved competitive advantage, and productivity, employee satisfaction, and ease in business communication across the channels.
North America will dominate the Unified Communication and Collaboration market by 2025, that is primarily being driven by the availability of robust telecom and cloud infrastructure in the region. UC also sees a rising trend to support the requirement for BYOD and improved ability by the US enterprises to communicate. The Asia Pacific market is expected to grow with CAGR of 12 percent between 2019 to 2025 due to increase in demand for business communication infrastructure by the organizations. The key players in developing the Unified Communication solutions are following the business growth strategy, such as new product development and partnerships.