MindTickle, the sales readiness and sales enablement frontrunner enabling revenue leaders to convert their team potential via learning, coaching, and upskilling.

MindTickle, on November 15, 2020, confirmed that it had raised USD 100 million in equity plus debt financing, led by Softbank Vision Fund 2. The purpose behind this is to prepare the customer-facing workforce everywhere to drive revenue growth.

The funding list included existing investors, viz., Canaan, NewView Capital, Norwest Venture Partners, and Qualcomm Ventures. The funds are planned to expedite MindTickle’s go-to-market activities and expansion of global operations and enhance investments in product innovation to fix loopholes on customer-facing readiness and in-field execution.

What does MindTickle offer?

SaaS platform by MindTickle allows businesses to prepare their customer-facing workforce for the “moment of truth,” especially when they interact with customers. Enterprises implement MindTickle to drive activities such as onboarding, role-playing, ongoing learning, upskilling, and coaching to ensure that every customer-facing employee has the right set of capabilities and necessary skills to drive revenue growth.

How has MindTickle helped enterprises

With MindTickle, over 200 businesses, including more than 40 Fortune 500 and Forbes Global 2000 companies, have successfully gained significant improvement in revenue metrics such as quota attainment, ramp time, and win rate.

MindTickle’s data-driven readiness platform opens unmatched results by measuring the teams’ potential and behaviors and correlating them with outcome metrics to identify gaps. Artificial intelligence (AI) and machine learning offer personalized remedies and reinforcement to bridge these gaps. And MindTickle’s advance, mobile-first user experience and engaging gamification methods make it extremely delightful for the end-users, resulting in improved adoption and greater revenue impact.

The expert take

Krishna Depura, Co-founder and CEO of MindTickle, said, “Our mission is to help companies transform the capabilities and behaviors of their teams to generate a meaningful, measurable impact on their revenue and brand.”

He added, “As customers become increasingly demanding and remote work becomes more common, organizations realize the need to reskill and upskill their employees on an ongoing basis to deliver value in each customer interaction. As a result, we have witnessed strong demand and usage growth from enterprise sales teams over the last few quarters. Interestingly, we are also seeing a strong flow of interest from other enterprise teams, who are intrigued by the success of their sales-peers with MindTickle and are choosing to adopt this new technology for their respective functions.”

Roslyn Jones, Vice President, NetApp Learning Services, said, “Helping our customers accelerate their hybrid and multi-cloud strategies meant accelerating our own sales transformation and how we enable our customer-facing teams to engage with our prospects and customers. MindTickle has been a key piece of that transformation.”

The VP added, “A systematic approach to ensuring our sales and other customer-facing teams have the right knowledge at the right time and mix of hard and soft skills to be successful means they can take a more consultative approach, ultimately making our customers more successful in their cloud initiatives.”

Followed by the funding, MindTickle has also bagged accolades by –

  • 2020 Aragon Research Globe for Sales Coaching and Learning
  • Gartner’s 2020 Market Guide for Sales Enablement Platforms