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digital transformation’s unsung but essential ingredient: process governance
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Published By:
Research Desk
Released:
Jan 12, 2022
As businesses reimagine every facet of their operations to become customer-centric digital enterprises, process governance is becoming the strategic “mission control” that enables those businesses to harness the full potential…
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digital fitness in state and local governments
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Published By:
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Released:
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Even in the most ordinary of times, state and local governments are under constant pressure to meet their core mandates—better serving constituents—while finding ways to do the most good possible…
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digital fitness in financial services
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Published By:
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Released:
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Even before the pandemic, financial services firms were continually optimizing online and mobile technology to keep up with rising customer expectations. But then crisis hit. Customers needed to access accounts…
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7 key processes that government agencies are
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Published By:
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Released:
Jan 12, 2022
First came the pandemic. Then the shutdown. Then work-from-home requirements. And now a revolving door of openings and closings. How we live and work has changed utterly—leaving state and local…
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guide to developing a center for process excellence
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Process excellence is a work culture that builds process improvement into everything that it does. It requires treating processes the same way you would treat any other business asset. This…
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the guide to contract lifecycle automation for salesforce
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six steps to drive your process center of excellence to success
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W. Edwards Deming famously said, “If you can’t describe what you are doing as a process, you don’t know what you’re doing,” How well does your organization run today? Are…
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breaking barriers to drive successful continuous improvement
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Published By:
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Released:
Jul 27, 2020
In an increasingly digital world and fast-changing business environment, innovation and agility are essential. Organizations everywhere are reexamining business processes in order to stay competitive, grow and retain their value.…
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