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Whitepapers
the future of networking in 2025 and beyond
Sponsored by:
NTT
Published By:
Research Desk
Released:
Feb 15, 2024
The pandemic sparked irreversible impact on the network The pandemic may be declining, but it’s impact on enterprise network infrastructure continues and the long-term repercussions are significant. Our ebook The…
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2023 global customer experience report
Sponsored by:
GlobalNtt
Published By:
Research Desk
Released:
Oct 17, 2023
Many organizations have already realized the power of great customer experience (CX) and have optimized their contact centers with technology to accommodate hybrid working. Now, cloud and the rise of…
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cx – amazon connect
Sponsored by:
GlobalNtt
Published By:
Research Desk
Released:
Oct 13, 2023
Position NTT and Dimension Data as a Cloud CX leader, in partnership with AWS delivering an end-to-end managed service offering for Amazon Connect. Meet clients at their unique inflection point…
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preparing for the future of cx by harnessing the power of cloud and embracing the rise of ...
Sponsored by:
GlobalNtt
Published By:
Research Desk
Released:
Oct 13, 2023
This ebook sets out how to enhance customer experience (CX) and employee experience (EX) using the power of cloud and AI, and shows how organizations are fostering innovation, improving business…
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building a connected, secure and sustainable workplace
Sponsored by:
GlobalNtt
Published By:
Research Desk
Released:
Jul 27, 2023
In the Business Process Outsourcing (BPO) sector, organizations need to continually adapt to evolving customer and employee expectations. Implementing next generation technologies is vital in achieving this, but in a…
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gartner® predicts 2023: optimize cloud costs and value during economic crisis
Sponsored by:
NTT & VMWare
Published By:
Research Desk
Released:
Feb 06, 2023
With today’s financial performance pressures, IT leaders are acutely aware they are being tasked to do “more with less” and cloud cost optimization is on-top of ITs 2023 top priorities.…
Read more
2022-23 global network report
Sponsored by:
NTT
Published By:
Research Desk
Released:
Oct 28, 2022
Network is the platform of digital transformation that enables an organization’s business and future growth An agile, ubiquitous and secure network lets you adapt easily to business change, while increasing…
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cyber resilience in the new normal and beyond
Sponsored by:
NTT
Published By:
Research Desk
Released:
Feb 04, 2022
The impact of Covid-19 increased the importance of cybersecurity. Learn more about the key findings in NTT and Cisco's Threat Intelligence reports that underscore the criticality of a comprehensive platform…
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employees expect today’s workplace to be safe and hybrid
Sponsored by:
NTTD
Published By:
Research Desk
Released:
Jan 31, 2022
It’s more important than ever that people can work from anywhere with access to tools that support collaboration and productivity. Employees have shown that they can be productive working from…
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2021 global workplace report
Sponsored by:
NTT
Published By:
Research Desk
Released:
Jan 31, 2022
The pandemic has changed both the way we work and how we think about work as part of our broader human experience. Employees want to be recognized as individuals, not…
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