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Microsoft is Developing Large Language Model with 500 B Parameters
Docusign Inc. Acquires Lexion in an All-cash Deal Worth USD 165 M
Synopsys’ Software Integrity Group Sale for USD 2.1B
Microsoft’s New Security Features Empower SOC in Defender XDR
Securitize Raises USD 47 M to Tokenize Blockchain-based Assets
DataRobot Updates Generative AI with Intervention Capability
CoreWeave Raises USD 1.1 B in Funding to Expand its GPU Cloud
Anthropic PBC Unveiled Claude Team, a Subscription Tier for iOS App
Oasis Security’s Series A Expansion Strengthens NHIs Protection with USD 35M Boost
MongoDB’s AI Applications Initiative Shapes Next-Gen Enterprise Solutions
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customer experiences
customer experiences Whitepapers
long live customer service! your answer to great customer experiences
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Dec 26, 2023
Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what to look for in a communications platform to support your customer servi...
Read more
10 reasons to hire a customer-led voice assistant
Sponsored by:
Poly
Published By:
Research Desk
Released:
Nov 09, 2023
In an effort to create frictionless customer experiences, companies have invested significantly in digital transformation for customer self-service. These investments include FAQ web pages, chatbots, ...
Read more
customer operations for dummies, 2nd servicenow special edition
Sponsored by:
ServiceNow
Published By:
Research Desk
Released:
Oct 14, 2023
Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations For Dummies, 2nd ServiceNow Special Edition, your...
Read more
aberdeen: aligning customer service strategy & technology
Sponsored by:
SAP
Published By:
Research Desk
Released:
Sep 05, 2023
Aberdeen Knowledge Brief: How to align service strategy & technology to fuel next-gen customer experiences. This document highlights the top objectives fueling the activities of modern day B2B ser...
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turning data into unmatched business value
Sponsored by:
Google
Published By:
Research Desk
Released:
Sep 26, 2022
Data alone is not a competitive differentiator. A recent survey from Harvard Business Review Analytic Services found that while most organisations are gathering and attempting to use increasing volume...
Read more
a unified approach to delivering exceptional customer experiences
Sponsored by:
Ping Identity
Published By:
Research Desk
Released:
Mar 17, 2022
There’s no denying that your competitive advantage has become a matter of delivering the best experience to your customers. They’re engaging with your brand across a growing number of touch points...
Read more
une approche unifiée pour offrir des expériences client exceptionnelles
Sponsored by:
Ping Identity
Published By:
Research Desk
Released:
Mar 17, 2022
Votre avantage concurrentiel repose désormais indéniablement sur votre capacité à offrir la meilleure expérience à vos clients. Ceux-ci interagissent avec votre marque à travers un nombre crois...
Read more
ein einheitlicher ansatz zur bereitstellung außergewöhnlicher kundenerlebnisse
Sponsored by:
Ping Identity
Published By:
Research Desk
Released:
Mar 17, 2022
Das Sicherstellen von besten Kundenerlebnissen, bietet Ihnen einen bedeutenden Wettbewerbsvorteil. Verbraucher interagieren mit Ihrer Marke über eine wachsende Zahl von Berührungspunkten, die sich ...
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unlock growth with customer service
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Mar 15, 2022
Great customer experiences improve your bottom line. This report provides confidence, clarity and the right insights to turn your customer service into an engine for growth. Improve your bottom lin...
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delivering stellar customer experiences with superior audio
Sponsored by:
EPOS
Published By:
Research Desk
Released:
Feb 28, 2022
No matter your industry, the competitive landscape likely looks fiercer than ever. In a world of nearly unlimited options, providing a positive customer experience (CX) is the key to turni...
Read more
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