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customer success
customer success Whitepapers
customer success starts with chromeos
Sponsored by:
Google
Published By:
Research Desk
Released:
Apr 17, 2023
Improve customer satisfaction, increase agent productivity, and manage costs. ChromeOS helps agents resolve tickets quickly and accurately1—increasing customer satisfaction. With a better, more fami...
Read more
your guide to account-based experience
Sponsored by:
ReachDesk
Published By:
Research Desk
Released:
Mar 24, 2022
Account-based experience (ABX) is the next natural step in the evolution of ABM that takes your go-to-market strategy to a whole new level. It brings your marketing, sales, and customer success teams ...
Read more
the ultimate guide to customer success in saas
Sponsored by:
ChurnZero
Published By:
Research Desk
Released:
Mar 08, 2022
The Essential Handbook for Building the Modern Customer Success Program At ChurnZero, when we set out to create this guide to Customer Success, we wanted to help SaaS businesses that were looking t...
Read more
customer success software request for proposal (rfp)template
Sponsored by:
ChurnZero
Published By:
Research Desk
Released:
Mar 08, 2022
Use this template to outline and organize the high-level questions you should include in your request for proposal (RFP) for Customer Success software. Strategically structuring your RFP ensures you s...
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churn monster playbook
Sponsored by:
Churnzero
Published By:
Research Desk
Released:
Sep 10, 2021
If you are responsible for Customer Success in your subscription model company, you have monsters in your closet. These churn monsters take big bites out of your customer base. Even superior products ...
Read more
customer onboarding ebook
Sponsored by:
ChurnZero
Published By:
Research Desk
Released:
Aug 27, 2021
SaaS onboarding makes or breaks your customer retention. It’s a learn-or-churn, adopt-or-get-dropped experience for users. For this reason, everyone is trying to crack the code on how to create the ...
Read more
churnopedia
Sponsored by:
ChurnZero
Published By:
Research Desk
Released:
Aug 27, 2021
To advance as a Customer Success professional, not only do you need to be well-versed in measuring customer health, but also the health of subscription businesses. Understanding the metrics that SaaS ...
Read more
meet the monsters: churn monster playbook
Sponsored by:
Churnzero
Published By:
Research Desk
Released:
Aug 27, 2021
If you are responsible for Customer Success in your subscription model company, you have monsters in your closet. These churn monsters take big bites out of your customer base. Even superior products ...
Read more
the go-to- market playbook for revenue teams
Sponsored by:
Drift
Published By:
Research Desk
Released:
Apr 20, 2021
Align and action your marketing, sales, and customer success teams to accelerate revenue with this go to market strategy guide from Drift and Clari....
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