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zendesk roi case study: lush
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Oct 14, 2023
Want to achieve a 369 percent ROI with a payback period of less than a year? Find out how Lush did it after switching to Zendesk. A cosmetics retailer based in the United Kingdom, Lush is renowned ...
Read more
ignite data- driven brand loyalty & spark human-inspired brand love
Sponsored by:
Resonate
Published By:
Research Desk
Released:
Jul 19, 2022
Acquiring new customers is great. You can’t build a brand without customers. But build a successful brand without turn those new customers into repeat customers loyal shoppers and brand lovers. A ma...
Read more
take your business digital: get the most out of your microsoft investment with adobe sign
Sponsored by:
Adobe
Published By:
Research Desk
Released:
Mar 29, 2022
IT: The driving force behind digitalization initiatives. Adobe and Microsoft have come together to help IT teams drive strategic and technological change even faster. Our innovations will help IT d...
Read more
shaping the contact center’s future in an unpredictable world
Sponsored by:
Replicant
Published By:
Research Desk
Released:
May 12, 2021
Change is the only constant as we enter 2021. Unpredictability has become the contact center’s biggest challenge, yet greatest constant. In this Guide, we look at how the lessons learned will ...
Read more
strategies for advancing your customer engagement program with ai- enabled, analytics- dri...
Sponsored by:
NICE
Published By:
Research Desk
Released:
May 03, 2021
Customer experience is a top priority for businesses across industries. 1.Research shows that organizations that lead their industry in terms of c ustomer satisfaction grow revenues roughly 2.5 tim...
Read more
driving customer- centricity withpurpose-built ai solutions for cx
Sponsored by:
NICE
Published By:
Research Desk
Released:
May 03, 2021
Customer experience (CX) matters more than ever – it has overtaken price and product as the key brand differentiator and now drives more than two-thirds of brand loyalty. As the sum of a customer’...
Read more
how cmos are proving the roi of marketing automation
Sponsored by:
Adobe
Published By:
Research Desk
Released:
Apr 24, 2021
Marketing automation lets you do more with less, target your campaigns, and analyze your data to continually improve. But getting stakeholder buy-in can be a challenge. Download our guide, How CMOs...
Read more
tei of marketo engage
Sponsored by:
Adobe
Published By:
Research Desk
Released:
Apr 24, 2021
Adobe commissioned Forrester Consulting to conduct a Total Economic Impact study, which examined the potential return on investment for companies that implement Marketo Engage as a marketing solution....
Read more
abm for epic experiences infographic
Sponsored by:
Adobe
Published By:
Research Desk
Released:
Apr 24, 2021
A lot of brands think they have an ABM strategy, but a truly engaging strategy is focused on the customer experience. Learn how account- based experiences (ABX) can drive higher lifetime value for you...
Read more
going beyond traditional mystery shopping to understand the customer experience
Sponsored by:
Premise Data
Published By:
Research Desk
Released:
Feb 05, 2021
COVID-19 has impacted economic function. Whether the impact is temporary or permanent is largely unknown. Consumer spending, sentiment and purchase patterns have been vastly altered since lockdowns...
Read more
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