Digital Environment Whitepapers

state of service report, fifth edition

Sponsored by: Salesforce Published By: Research Desk Released: Aug 04, 2023

¿Qué dicen más de 8000 agentes y líderes sobre el estado del servicio de atención al cliente? El servicio de atención al cliente está cambiando. Lea este informe para obtener información ba...

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put your data to work

Sponsored by: AWS Published By: Research Desk Released: Apr 06, 2022

What exactly does it take to become data-driven, and why is it so important in today’s digital environment? Download the eBook to discover how organizations are using data to drive their businesses ...

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the preventative, developer-driven approach to software security

Sponsored by: Secure Code Warrior Published By: Research Desk Released: Mar 04, 2022

The focus on automation, tooling and reactive responses to cyber threats can no longer stand alone against an increasingly sophisticated threat landscape, where attackers are also employing advanced t...

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propelling project managers in the digital age

Sponsored by: skillsoft Published By: Research Desk Released: Nov 25, 2019

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