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6 Steps to simplifying service

6 Steps to simplifying service

PegaSystems
Published by: Research Desk Released: Oct 13, 2021

Let’s face it, achieving frictionless service isn’t easy. With an ever-increasing number of channels available and rapidly shifting expectations, service is often filled with complexity.

A new generation of patient service technology can help your team reduce this complexity for your patients, providers, customers, agents, and administrators across all of your service touchpoints. 

If you’re looking for ways to simplify patient service experiences, start with these six steps.

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