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How Twilio Saved $360K on Outside Legal Spend by Handling Discovery In-House

How Twilio Saved $360K on Outside Legal Spend by Handling Discovery In-House

Logikcull
Published by: Research Desk Released: Jun 28, 2022

When a dispute or investigation arises, Twilio’s legal team needs to preserve, collect, search and produce data from cloud sources like Google and Slack. And they need to do it fast.

But without a powerful discovery tool in their arsenal, the team found themselves spending too
much time trying to make sense of their data and relying too much on outside counsel for matters that shouldn’t require external assistance.

By being nimble and implementing Logikcull to handle discovery in-house, Twilio’s legal team was able to:

  • Save 1,470 hours on discovery-related tasks
  • Reduce their reliance on outside counsel by 83%
  • Cut their external legal spend by $100K/year on average

Download the case study to learn exactly how they did it.

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