Motomo

  • All
  • Cloud
    • Solutions
    • Virtualization
  • Data
    • Analytics
    • Big Data
    • Customer Data Platform
  • Digital
    • Digital Marketing
    • Social Media Marketing
  • Finance
    • Risk & Compliance
  • Human Resources
    • HR Solutions
    • Talent Management
  • IT Infra
    • App Management Solutions
    • Best Practices
    • Datacenter Solutions
    • Infra Solutions
    • Networking
    • Storage
    • Unified Communication
  • Mobility
  • Sales & Marketing
    • Customer Relationship Management
    • Sales Enablement
  • Security
  • Tech
    • Artificial Intelligence
    • Augmented Reality
    • Blockchain
    • Chatbots
    • Internet of Things
    • Virtual Reality
  • All
  • Cloud
    • Solutions
    • Virtualization
  • Data
    • Analytics
    • Big Data
    • Customer Data Platform
  • Digital
    • Digital Marketing
    • Social Media Marketing
  • Finance
    • Cost Management
    • Risk & Compliance
  • Human Resources
    • HR Solutions
    • Talent Management
  • IT Infra
    • App Management Solutions
    • Best Practices
    • Datacenter Solutions
    • Infra Solutions
    • Networking
    • Storage
    • Unified Communication
  • Mobility
  • Sales & Marketing
    • Customer Relationship Management
    • Sales Enablement
  • Security
  • Tech
    • Artificial Intelligence
    • Augmented Reality
    • Blockchain
    • Chatbots
    • Internet of Things
    • Machine Learning
    • Virtual Reality
Video Banking: How visual engagement and real-time collaboration are building trusted banking relationships online

Video Banking: How visual engagement and real-time collaboration are building trusted banking relationships online

Vee24
Published by: Research Desk Released: Jan 18, 2021

Video banking brings the in-person, bank branch experience to the customer – safely and, with the right technology, securely – anywhere, at any time, from any device. Video banking leverages video chat technology to facilitate a face-to-face, two-way conversation between a banking professional and a customer over the Internet. Video chat is synchronous communication – it all happens in real-time, with no delay. This visual engagement technology allows for real-time collaboration using screen sharing, cobrowsing, co-form fill, and secure file transfer.

Video banking is a way to engage customers and provide services that is uniquely suited to the changing behavior of today’s consumers and the restrictions of the current environment. The benefits of video banking include:

  • Engaging customers at their convenience
  • Providing customer service faster and more efficiently
  • Increasing customer acquisition and expanding banking relationships
  • Moving bank processes to become more customer-centric
  • Increasing customer loyalty, building valuable customer relationships

Welcome Dear

Thank you for your interest and your registration with Teradata. Please confirm your e-mail address to complete your registration by clicking here

Yes, confirm my

By confirming this, you give Teradata your consent to send you information on our data analytics products and services or invitations to events and webinars by e-mail from time to time. You can revoke this consent at any time by clicking on the unsubscribe link at the bottom of each of our e-mails. We assure you that we treat your contact details with the utmost care. Detailed information on how we store and use your personal data or how you can exercise your rights regarding your personal data can be found in the global Teradata Privacy Policy.