INTRODUCTION: DIGITAL TRANSFORMATION DRIVES THE NEED FORCOMPOSABILITY
Digital transformation has witnessed unprecedented acceleration since the pandemic began. All businesses—regardless of company size, vertical market or geography—shifted to a digital-first model to adapt to a world where digital technologies are the only way to interact with customers. In addition, most businesses quickly determined that hybrid work—where workers split their time be-tween the office and home—would become the primary mode of working, putting further emphasis on digital tools to keep teams connected regardless of their physical location.
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