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In-App Support: Help Your Customers Right Where They Are

In-App Support: Help Your Customers Right Where They Are

GoTo Rescue
Published by: Research Desk Released: Jun 17, 2022

Mobile apps are everywhere: engaging consumers, generating revenue, and providing entertainment. Yet when it comes to support, mobile apps can be a black hole. Users may not be able to reach out for help — or even get a simple question answered — without abandoning the app to look for support. And customers don’t have high tolerance for a problematic mobile app.

 In-App Support provides customers with a quick and easy way access support within your mobile app experience. And it lets your team support them from the intuitive Rescue interface that technicians have come to depend on.

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