Using hybrid virtual engagement to extend the impact of feedback gathered in asynchronous and real-time interactions.
The team conducted a multi-part session using Within3 Connect and Web Conference Studios. The session included a pre-meeting survey followed by a series of webcasts and concluding with a post-work session. The survey and post-work sessions were asynchronous, which allowed the advisors – 15 HCPs – to log in to the platform at any time, without interrupting their daily schedule. This format tends to increase participation and allows advisors to engage in deep work without multitasking. The Within3 platform also enables private questions, meaning only the moderator would be able to see each advisor’s answers.