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Transform the Telecom Customer Experience with ServiceNow

Transform the Telecom Customer Experience with ServiceNow

ServiceNow
Published by: Research Desk Released: Jan 19, 2020

The IT service management (ITSM) industry is experiencing a digital revolution, and communication service providers (CSPs) are increasingly transforming their core networks with powered by software-defined networking and network function virtualization. And at the dawn of the 5G era—already entrenched in internet of things (IoT) devices—CSPs are starting to build industry vertical solutions for a more cohesive, cloud-focused future characterized by best-of-breed, centralized platforms