Artificial Intelligence Whitepapers

AI and machine learning (ML) are at the heart of the digital revolution in analytics occurring today and organizations are embracing the technologies to gain better insights, make better decisions and...

An order processing department in a very large enterprise is dependent on a business service supported by IT resources in both the data center and the cloud. The service is usually quite responsive—...

AIOps can dramatically improve the IT organization’s ability to be an effective partner to the business. An IT operations platform with built‑in AIOps capabilities like ServiceNow® can help IT op...

A well-executed AIOps strategy can help deliver high-performance business outcomes through agility and speed to innovation. With IT Operations struggling with increasing service complexity and rising ...

Have a conversation with anyone about how the changing nature of technology is affecting our world, and artificial intelligence (AI) will invariably come up. It has the potential to change all industr...

Automating the Next Generation of Enterprise Software As today’s enterprise systems increase in size, the benefits of digitization and cloud computing go hand in hand with technological complexit...

The retail industry is undergoing seismic shifts stoked by swift and unprecedented technology innovation. This change presents both a challenge and an opportunity for retailers faced with adapting to ...

As artificial intelligence (AI) and related technologies grow increasingly relevant to the retail industry, you need to find the best way forward for your business. Discover new scenarios for the digi...

Propel your retail business ahead of the competition with artificial intelligence (AI). Read the AI in Retail interactive e-book, which shows you how AI solutions including chatbots, machine learning,...

Universities are under pressure to meet student expectations for fast, pervasive, and reliable access to the applications they need, no matter where they are on campus. To deliver an amazing service e...