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10 Reasons Why Your It Incidents Aren’t Resolved Faster

10 reasons why your it incidents aren’t resolved faster

Published By: Research Desk Released: Aug 03, 2020

Despite continued advances with technology in today's digital world, information remains our most valuable commodity. To an organization, the speed at which this information is delivered, recognized a...

IT Operations Playbook: 8 Communication Improvements to Reduce MTTR (Mean Time to Repair)

it operations playbook: 8 communication improvements to reduce mttr (mean time to repair)

Published By: Research Desk Released: Aug 03, 2020

In today's connected, digital world, a major IT issue translates directly into a business issue. When things go wrong with IT, your business is disrupted and in some cases, can grind to a stop. Everyd...

A Faster Route to Smart Transportation

a faster route to smart transportation

Published By: Research Desk Released: Jul 31, 2020

The trend toward workload consolidation—running multiple application on a single computing platform—is essential to building a smart factory. It’s not surprising that the same model applies to s...

A Full-Service Ecosystem Builds the Smart Factory

a full-service ecosystem builds the smart factory

Published By: Research Desk Released: Jul 31, 2020

With machine outfits from the 1950s to today, but no common language between them, and a lack of insights into their functioning, efficiency gains are impossible. And the limited number of partners wh...

IT in 2020: Adapting to the “New Normal” of Work From Home

it in 2020: adapting to the “new normal” of work from home

Published By: Research Desk Released: Jul 31, 2020

How IT leaders balance expanded remote work, business resiliency, enterprise security, and ongoing digital transformation efforts may determine who thrives and survives in the new normal....

Multiple Revenue Streams

multiple revenue streams

Published By: Research Desk Released: Jul 30, 2020

Adding multiple revenue streams to a services business need not be complicated expensive, but it does require a well thought out approach supported by a core technology system. Find out how to do it w...

Analyzing the True Cost of Ediscovery

analyzing the true cost of ediscovery

Published By: Research Desk Released: Jul 27, 2020

Legal departments often lack insight into their ediscovery processes, which leads them to engage in repetitive, unnecessary rework that wastes time and money. This guide provides valuable tips for imp...

5 Best Practices for In-House Document Review

5 best practices for in-house document review

Published By: Research Desk Released: Jul 27, 2020

Many legal teams are reducing costs by conducting end-to-end ediscovery in-house. Since the typical service provider charges thousands of dollars (or more) per gigabyte for document review, even a sma...

The State of Small and Medium-size Business During COVID-19 (Resiliency & Preparedness)

the state of small and medium-size business during covid-19 (resiliency & preparednes...

Published By: Research Desk Released: Jul 27, 2020

As economies begin to take the first steps toward reopening, SMB leaders are planning for a post- COVID-19 comeback. We teamed with The Harris Poll to ask SMBs beyond our own customers: what’s next?...

The State of Small and Medium-size Business During COVID-19 (Cash Flow & Confidence)

the state of small and medium-size business during covid-19 (cash flow & confidence)

Published By: Research Desk Released: Jul 25, 2020

Small and medium-size businesses (SMBs) are feeling the economic impacts from the COVID-19 pandemic, with depressed revenue and workforce reductions. Many SMBs do not have the needed cash reserves to ...

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