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Fahrenheit LLC, led by Arrington Capital to Acquire Assets of Celsius Network
Google Initiates the Availability of Search Generative Experience
Tiktok is Piloting an AI-Powered Chatbot Named Tako
OpenAI Seeks to Crowdsource AI Regulation with a New Grant Program
OpenAI's Sam Altman raises USD 115M for the Worldcoin Cryptocurrency Project
ChatGPT Plugin is Integrated By Solana Labs to Link Blockchain and AI
WireMock Receives USD 6.5M in Seed Funding
Alteryx Expands Its Analytics Suite with Generative AI
Halcyon and CISO Global Partner to Mitigate Extortion and Ransomware Attacks
Ayar Labs Receives USD 25M for its Optical Chip Interconnect
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Customer Relationship Management Whitepapers
evolving customer needs drive future sales technology investments
Sponsored by:
conga
Published By:
Research Desk
Released:
Sep 16, 2022
The workforce and the economy have been whipsawed back and forth over the past year-plus, and businesses are still adapting to the new normal. With the economic outlook improving, investments in sales...
Read more
12 best practices for omni-channel retail customer engagement
Sponsored by:
nuance
Published By:
Research Desk
Released:
Aug 04, 2022
Every retailer aspires to deliver the frictionless , secure omni-channel experiences they know their customers want. They know their customer won’t tolerate bad experiences. And they know the busine...
Read more
see how one union is saving money and improving the health of their members with direct pr...
Sponsored by:
Everside
Published By:
Research Desk
Released:
Aug 02, 2022
Serving 35+ Unions across the nation, representing more than 150,000 members and their families. UA Local 440 in Indianapolis partnered with Activate by Everside Health for a union healthcare benef...
Read more
einsparungen und geschäftlicher nutzen durch slack
Sponsored by:
Slack
Published By:
Research Desk
Released:
Jun 23, 2022
Fünf Themen dominieren die neue Arbeitswelt Wir haben mit Führungskräften aus verschiedenen Bereichen, Branchen und Ländern darüber gesprochen, was die Zukunft der Arbeit bringt, um besser zu ver...
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builder more than doubles organic traffic with website redesign
Sponsored by:
BDX
Published By:
Research Desk
Released:
May 12, 2022
Technology is constantly evolving and so are the needs of home shoppers. Building a website with BDX ensures that you always have access to the latest technology and design trends. Upgrades are easy a...
Read more
webinar: forging future-proof buy now, pay later offerings with klarna, paywerk and proven...
Sponsored by:
Provenir
Published By:
Research Desk
Released:
May 11, 2022
The global Buy Now, Pay Later (BNPL) market is expected to grow upwards of 400% by 2025. While the market opportunity continues to grow so does the competition – what can you do to ensure your BNPL...
Read more
netflixing auto finance
Sponsored by:
Provenir
Published By:
Research Desk
Released:
May 11, 2022
In the age of instant everything, consumers expect immediate answers. Auto financing is no different. If you aren’t approving auto loans quickly, your competition may be – losing you valuable cust...
Read more
cheat sheet for customer loyalty
Sponsored by:
NICE
Published By:
Research Desk
Released:
Apr 25, 2022
How do you get customers to keep coming back? We’ve got the guide to help. In today’s world, the contact center handles much more than mere break-fix solutions. Customers move more quickly now ...
Read more
knowledge rocks!
Sponsored by:
NICE
Published By:
Research Desk
Released:
Apr 25, 2022
Class is in session. Learn why knowledge rocks! Contrary to popular belief, you can predict the future. Or, at least, you can predict your customers’ needs, issues, and questions. You’ve seen t...
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how to use the power of emotion to create superior cx
Sponsored by:
NICE
Published By:
Research Desk
Released:
Apr 25, 2022
Contact centres that consistently inspire positive customer emotions are revenue generators, not cost centres—and they deliver a competitive business advantage. Is your contact centre u...
Read more
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