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The State of Personalization 2022

the state of personalization 2022

Published By: Research Desk Released: Nov 23, 2022

Welcome to the third annual State of Personalization Report, an exploration of the latest trends in personalization, first-party data, privacy, and consumer loyalty. In this report, Twilio Segment ...

On-Demand Demo: Airtable for Marketing Teams

on-demand demo: airtable for marketing teams

Published By: Research Desk Released: Nov 19, 2022

Watch the demo to see how leading organizations like Netflix, Shopify, and Amazon transform work with Airtable. We walk through how teams democratize information accessibility with a single source of ...

Evolving Customer Needs Drive Future Sales Technology Investments

evolving customer needs drive future sales technology investments

Published By: Research Desk Released: Sep 16, 2022

The workforce and the economy have been whipsawed back and forth over the past year-plus, and businesses are still adapting to the new normal. With the economic outlook improving, investments in sales...

Europe Ecommerce Region Report 2022

europe ecommerce region report 2022

Published By: Research Desk Released: Aug 29, 2022

Internet Retailing and Conjura have surveyed 34 European countries to bring US eCommerce businesses a comprehensive overview of major trends in European eCommerce, updated industry benchmarks and prec...

brand marketer’s blueprint

Published By: Research Desk Released: Aug 29, 2022

How to Increase Revenue, Solidify Loyalty, and Skyrocket Customer Lifetime Value During Uncertain Times. Uncertain times lead to changes in shopping preferences, evolved expectations for brand valu...

Overwhelmed, Influenced & Values-Driven: Critical Insights on Current Consumer Sentiment

overwhelmed, influenced & values-driven: critical insights on current consumer sentim...

Published By: Research Desk Released: Aug 29, 2022

UNDERSTANDING THE STATE OF THE CONSUMER Last year, the State of the Consumer report explored the phenomenon of the "Disrupted Consumer," a person whose world had been turned upside down. A person w...

UNDERSTANDING THE NUANCES OF HISPANIC AUDIENCES

understanding the nuances of hispanic audiences

Published By: Research Desk Released: Aug 29, 2022

Humans are diverse and vibrant. It’s their individual attributes that make life interesting — and what keeps marketers on their toes. You can’t use a one-size-fits-all approach to your audience,...

Tirez des enseignements utiles de vos interactions avec les clients

tirez des enseignements utiles de vos interactions avec les clients

Published By: Research Desk Released: Aug 24, 2022

NICE CXone Interaction Analytics est un outil de reporting et d’analyse omnicanal qui exploite l’intelligence artificielle pour identifier les causes profondes et les tendances dans 100 % des inte...

Routage Omnicanal CXone

routage omnicanal cxone

Published By: Research Desk Released: Aug 24, 2022

Mettez les clients en rapport avec le bon agent, quel que soit le canal Donnez à vos agents les moyens de créer des interactions extraordinaires avec les clients sur n'importe quel canal grâce ...

Construire une meilleure expérience client. Et tisser des liens plus étroits.

construire une meilleure expérience client. et tisser des liens plus étroits.

Published By: Research Desk Released: Aug 24, 2022

Commençons par le commencement CXone accompagne les organisations de toute taille dans leur transformation digitale et constitue un avantage concurrentiel à plusieurs niveaux : elle constitue un ...

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