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FPT NVIDIA Strategic Partnership for AI & Cloud Services
Red Hat Updates Trusted Software Supply Chain to Bolster Security
Aptos Labs Partners with Microsoft & SK Telecom for Blockchain Platform
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Sales Enablement Whitepapers
building the connected retail experience
Sponsored by:
Mulesoft
Published By:
Research Desk
Released:
Jan 26, 2020
It is easy to get drawn into the negative headlines about retail. One article, for example, suggests more retailers are headed into bankruptcy than at any time since the Great Recession. It often seem...
Read more
sales teams and slack
Sponsored by:
slack
Published By:
Research Desk
Released:
Jan 21, 2020
...
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ai-powered intelligent customer engagement
Sponsored by:
Ring Central
Published By:
Research Desk
Released:
Dec 23, 2019
Today's customers manage their personal and now professional lives from the palm of their hands. But many companies still force their customers onto outdated engagement paths. As organizations increas...
Read more
transforming a toxic call center environment
Sponsored by:
Ring Central
Published By:
Research Desk
Released:
Dec 23, 2019
Compared to their peers, call center workers scored significantly higher on tests designed to measure stress. Why is that? Turns out there are a number of negative factors at work contributing to i...
Read more
contact center 2.0: the rise of collaborative contact centers
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Dec 23, 2019
Altimeter’s Brian Solis discusses the evolution of Contact Center 2.0, an integrated approach to UCaaS that brings experts and agents together to deliver modern, real-time customer experiences....
Read more
supplier management in a turbulent global economy
Sponsored by:
icertis
Published By:
Research Desk
Released:
Dec 11, 2019
As the global economy adapts to a period of long-term uncertainty, procurement teams are being tasked with diversifying the supplier base of the organization in order to maintain business continuity a...
Read more
transforming the shopping experience
Sponsored by:
Intel
Published By:
Research Desk
Released:
Nov 21, 2019
Help your customers turn stores into the retail experience of tomorrow with proven, tested and scalable solutions that accelerate retail transformation....
Read more
how to win the fulfillment arms race
Sponsored by:
Radial
Published By:
Research Desk
Released:
Oct 16, 2019
Need-it-now consumers are driving retailers’ sales at an increasingly high rate, and they have specific expectations when it comes to influencing them to click the “buy” button. While product pr...
Read more
dell and partners workforce productivity benefits
Sponsored by:
Dell
Published By:
Research Desk
Released:
Sep 20, 2019
Research reveals a 5% improvement in employee engagement leads to a 3% increase in revenue. As a result, businesses are looking to improve employee experiences by implementing effective unified endpoi...
Read more
verint boosts voc capabilities after foresee acquisition
Sponsored by:
verint
Published By:
Research Desk
Released:
Sep 13, 2019
At its recent user conference in Orlando, Verint announced the first updates to its Voice of the Customer (VoC) platform since it acquired VoC firm ForeSee in late 2018. Verint’s acquisition, along ...
Read more
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