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Customer Experience
Customer Experience Whitepapers
the key to building a customer centric team
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Dec 26, 2023
80% of customers now view customer experience as being of equal importance to the products the company sells. With the importance of customer retention, it’s also worth noting that 91% of customers ...
Read more
unify your communications
Sponsored by:
Ringcentral
Published By:
Research Desk
Released:
Dec 26, 2023
A unified communications platform elevates employee productivity and experience while also boosting your customer experience. In this eBook, you’ll learn: • How a cloud business phone system can ...
Read more
2022-2023 cx decision-maker’s guide
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Nov 22, 2023
ContactBabel shares their comprehensive report on how contact center industry experts are investing in the customer experience. Ready to transform your own customer experience strategy? Download the r...
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next-gen cloud contact center for dummies
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Nov 21, 2023
What can a modern contact center do for you? Learn how to elevate your customer experience, boost agent productivity, and reduce costs. Check it out in our eBook....
Read more
how to align service strategy & technology
Sponsored by:
SAP
Published By:
Research Desk
Released:
Oct 27, 2023
Aberdeen Knowledge Brief: How to align service strategy & technology to fuel next-gen customer experiences. This document highlights the top objectives fueling the activities of modern day B2B ser...
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ai in retail: transform cx into your competitive edge
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Oct 14, 2023
Join us for a webinar moderated by Darius Hedayati, Sr. Manager of Enterprise Sales at Zendesk, featuring Vince Koh, Global Head of Digital Commerce at AWS, and Paulette Chafe, Senior Director of Prod...
Read more
customer insights: customer experience testimonials – learn how enterprises like you...
Sponsored by:
ServiceNow
Published By:
Research Desk
Released:
Oct 14, 2023
Businesses are under pressure to find a versatile solution that can help reduce operational costs while resolving customer issues faster. Learn how the most innovative companies in the world are b...
Read more
business value of servicenow customer service
Sponsored by:
ServiceNow
Published By:
Research Desk
Released:
Oct 14, 2023
Organizations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out how to optimize your customer experience while increasing custom...
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the key to building a customer centric team
Sponsored by:
ringCentral
Published By:
Research Desk
Released:
Oct 11, 2023
80% of customers now view customer experience as being of equal importance to the products the company sells. With the importance of customer retention, it’s also worth noting that 91% of customers ...
Read more
cx trends 2023: healthcare
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Oct 10, 2023
There has been one constant over the past three years, it’s change—how we work, live, and consume have all been radically transformed, and as a result, healthcare organizations have witnessed dram...
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