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Whitepapers
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information Whitepapers
made for small business owners
Sponsored by:
modernhealth
Published By:
Research Desk
Released:
Nov 20, 2023
Benchmarking Toolkit for Mental Health Benefits 970 million people across the globe have a mental health condition. In the workplace, unaddressed mental health conditions can have a significant imp...
Read more
the value of robust data intelligence to enable data governance
Sponsored by:
Quest Software
Published By:
Research Desk
Released:
Jun 16, 2023
For an organization to be successful in this new digital economy, it must be data-driven and have a good data culture, meaning it requires technology and people that can manage and understand data fro...
Read more
resiliente und gut aufgestellte lieferketten
Sponsored by:
Dataminr
Published By:
Research Desk
Released:
Nov 15, 2022
Die Herausforderungen und Risiken, die sich auf Lieferketten auswirken, sind komplexer und unbeständiger als je zuvor. Unvorhersehbare Ereignisse auf der ganzen Welt beeinträchtigen weiterhin stark ...
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die risikolandschaft in unternehmen verstehen und planen
Sponsored by:
Dataminr
Published By:
Research Desk
Released:
Jun 27, 2022
Modernes Risikomanagement ist eine hochgradig kooperative Aufgabe. Vorausschauende Unternehmen wissen, dass Risikomanagement nicht auf eine einzelne Abteilung beschränkt oder ad hoc in betrieblichen ...
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liste de vérification du niveau de maturité de la gouvernance
Sponsored by:
Diligent
Published By:
Research Desk
Released:
Mar 22, 2022
La technologie, les processus et les compétences dont les entreprises ont besoin aujourd'hui évoluent aussi rapidement que le monde des affaires. Les organisations doivent être à la fois plus info...
Read more
call center management: best practices, tips, and strategies
Sponsored by:
Dialpad
Published By:
Research Desk
Released:
Sep 15, 2021
Truly effective call center management is much more than just scheduling and watching other people work, it’s a multifaceted sometimes stressful management role that includes motivating teams to suc...
Read more
most important call center trends of 2021
Sponsored by:
Dialpad
Published By:
Research Desk
Released:
Sep 15, 2021
Call centers were once rooms crammed with desks and agents on headsets. Today, they have evolved into advanced communications hubs where agents can interact with customers and with each other in nu...
Read more
leveraging contact center analytics
Sponsored by:
Dialpad
Published By:
Research Desk
Released:
Sep 15, 2021
Are your customers getting frustrated by inaccurate wait times? Are callers to your contact center resolving their issues on the first call? The good news is that analytics can help. With the right...
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sinequa, a peek under the hood
Sponsored by:
Sinequa
Published By:
Research Desk
Released:
Feb 09, 2021
How you can turn content chaos into knowledge. Information within a company is growing by the second. Massive amounts of data are being stored across systems (in data centers or in the cloud), o...
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best practices for deploying huddle rooms in the enterprise
Sponsored by:
LogMeIn
Published By:
Research Desk
Released:
Dec 24, 2020
The 20th century was the Information Age, in which companies with access to the most relevant and timely information would see a significant competitive advantage. But today, what sets successful orga...
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