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2022-2023 cx decision-maker’s guide
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Sep 07, 2023
CX performance, technology, investment and strategy, based on 184 interviews with US organizations and 1,000 US consumers. Includes NPS benchmarks, customers’ preferred communication channels, view ...
Read more
four ways payers can improve mental healthaccess and costs
Sponsored by:
Amwell
Published By:
Research Desk
Released:
Jul 10, 2023
Use virtual, digital, and automated care for a more comprehensive approach We’re in the middle of a mental health crisis projected to get worse. Now is the time for payers to strategically address t...
Read more
from today to future-ready: how to progress on your digital transformation journey
Sponsored by:
ironmountain
Published By:
Research Desk
Released:
Jun 19, 2023
Let’s be honest: most organisations still have some distance to go on their digital transformation journey. “Business as usual” can be a significant roadblock to your success in the evaluation a...
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5 adimda dİjİtal dÖnÜŞÜm
Sponsored by:
Iron Mountain
Published By:
Research Desk
Released:
Jun 19, 2023
Daha dijital bir çalışma biçimine geçmek uzun bir yolculuktur. Kağıt belgelerin dijitalleştirilmesi ise bu uzun yolda atılan önemli bir adımdır. Dijital dönüşüm serüveninize başlamad...
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digital transformation drives this year’s it investments
Sponsored by:
bottomline
Published By:
Research Desk
Released:
Jun 06, 2022
Digital transformation efforts continue to dominate the technology landscape as more IT leaders recognize the need to update hardware and software infrastructure to accelerate strategic products and s...
Read more
measuring success: how to get the best results from your advertising investment
Sponsored by:
Spectrum
Published By:
Research Desk
Released:
Feb 10, 2022
Three steps to see big results from your advertising and measure your ROI. Measuring your advertising’s return on investment (ROI) isn’t always crystal clear. At Spectrum Reach, our goal is to ...
Read more
3 easy steps to create an effective marketing budget
Sponsored by:
Spectrum
Published By:
Research Desk
Released:
Feb 10, 2022
Invest in your businesses for advertising success. A common statement we hear from business owners is “How do I create and roll-out an effective advertising budget for my business? I don’t want...
Read more
the total economic impact (tei) of amazon connect
Sponsored by:
AWS
Published By:
Research Desk
Released:
Jul 27, 2021
Findings: Amazon Connect Helps Reduce Costs and Improve Customer Experience Cloud subscription cost savings of 31% AWS commissioned Forrester Research consulting to conduct a Total Economic Impact�...
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top 5 things to automate with puppet
Sponsored by:
Puppet
Published By:
Research Desk
Released:
Jul 18, 2021
Maximize your quick wins When you get started with Puppet, it can be tempting, to begin with, a big project or to automate something really painful that you don’t do that often. But we’ve found...
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digital transformation drives 2021 it investments
Sponsored by:
AlwaysOn
Published By:
Research Desk
Released:
Apr 05, 2021
IT executives share the challenges that pushed them toward digital transformation as well as the technologies they see accelerating their efforts on the 2021 investment horizon....
Read more
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