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the cloud complexity imperative -why organizations must unify and simplify the management ...
Sponsored by:
Dell
Published By:
Research Desk
Released:
Jan 12, 2021
There’s no question that public cloud services have transformed IT service delivery. But organizations are also evolving their on-premises IT infrastructure to keep pace with digital demands. The re...
Read more
beyond out-of-the-box for itsm: automate routine service requests with integrationhub
Sponsored by:
ServiceNow
Published By:
Research Desk
Released:
Oct 13, 2020
This ebook shows how your IT service desk can automate end-to-end service request with custom workflows. IT service delivery teams can drive down OPEX, increase service delivery speed, and free up cri...
Read more
reimagining it service delivery and operations in unimagined times
Sponsored by:
ServiceNow
Published By:
Research Desk
Released:
Jul 22, 2020
Download this ebook to discover the top 3 ways adding Operation Management to your ITSM strategy can help your business be more resilient even in today’s challenging conditions. Drive down costs, sw...
Read more
a new it service paradigm for the on-demand world
Sponsored by:
HPE
Published By:
Research Desk
Released:
Jun 01, 2020
Hewlett Packard Enterprise is delivering flexible IT with simplicity, security, and on-premises control. HPE GreenLake allows businesses to consume IT infrastructure on their own terms, without compro...
Read more
broadcom
Sponsored by:
Moveworks
Published By:
Research Desk
Released:
May 21, 2020
A few years ago, Broadcom set out a vision to improve the helpdesk experience for its employees, save time, and reduce the volume of work by automating tasks with AI. In a matter of weeks...
Read more
a user-centric focus: shaping the it landscape
Sponsored by:
JAMF
Published By:
Research Desk
Released:
Feb 16, 2020
As organizations look to leave their mark on their respective industries, executives understand that empowering employees with the right technology is the best way to make them more productive and dri...
Read more
frost & sullivan: how the right it support partner can help accelerate cloud transfor...
Sponsored by:
IBM
Published By:
Research Desk
Released:
Jan 23, 2020
How the right IT support partner can accelerate your cloud transformation Read what analyst firm, Frost & Sullivan, learned when it asked IT leaders worldwide about top data center challenges s...
Read more
it service excellence tool kit
Sponsored by:
ConnectWise
Published By:
Research Desk
Released:
Sep 13, 2019
The IT Service Excellence Toolkit outlines best practices to ensure client satisfaction, and includes powerful tools for your success, including a sample service agreement, client onboarding checklist...
Read more
hfs top 10 cognitive assistant service providers
Sponsored by:
IBM
Published By:
Research Desk
Released:
May 24, 2019
The focus of cognitive assistants is generally about augmentation of employee work rather than replacement. Automation tools can often replace a human interaction—we see this a lot in self-servic...
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