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Acquia Transforms Customer Experience With Real-Time Problem Resolution

Acquia Transforms Customer Experience With Real-Time Problem Resolution

Splunk
Published by: Research Desk Released: Nov 16, 2020

Build or Buy? The Case for SignalFx and AWS

As Acquia evaluated its options, it quickly became apparent that they should take a page from their customers — turn to a SaaS-based provider whose sole purpose is monitoring, so that they themselves could remain focused on their core competency. “Going with a hosted solution seemed intuitive,” says Aaron “Checo” Pacheco, Product Manager for Acquia’s product delivery infrastructure.

Acquia chose SignalFx — part of the Splunk Data-to-EverythingTM Platform — and AWS. “Out of the box, SignalFx had nearly all of the integrations we needed for our complex environment. It was robust enough for our technical teams, yet easy enough for our nontechnical users,” says Pacheco. “Acquia chose to partner with AWS because it was and has remained the most innovative global cloud platform.

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