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Securitize Raises USD 47 M to Tokenize Blockchain-based Assets
DataRobot Updates Generative AI with Intervention Capability
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leveraging server architectures to win in the datacentric era
Sponsored by:
Dell
Published By:
Research Desk
Released:
Dec 05, 2019
One of the trendy catchphrases for organizations going through digital transformation is “data is the new oil.” A more accurate phrasing of this statement is, “Data is the new crude oil and inte...
Read more
incident management in the age of customer-centricity
Sponsored by:
xMatters
Published By:
Research Desk
Released:
Dec 05, 2019
Providing a superior digital customer experience is a critical component of business success for technology and digital service providers. But an enjoyable, effective, and reliable customer experience...
Read more
self-healing devops
Sponsored by:
xMatters
Published By:
Research Desk
Released:
Dec 05, 2019
Automating preventative remediation with xMatters and DynatraceIn a world where IT teams and DevOps groups are tasked with not only keeping the lights on but also driving business efficiencies and pro...
Read more
simplifying the customer experience
Sponsored by:
National General
Published By:
Research Desk
Released:
Dec 05, 2019
In today’s fast-paced mortgage industry, customers expect immediate, accurate responses and access to a variety of technology-based options to interact with their servicer. Most servicers outsource ...
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salesforce field service lightning powerhome solar
Sponsored by:
Salesforce
Published By:
Research Desk
Released:
Dec 05, 2019
POWERHOME Solar deployed the Salesforce Field Service Lightning (FSL) mobile application for communication with agents in the field to supplant a legacy customer relations management (CRM) solution th...
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the trailblazer’s guide to field service
Sponsored by:
Salesforce
Published By:
Research Desk
Released:
Dec 05, 2019
Everyone says customer expectations are getting higher each year. But you’ve probably noticed that people still appreciate the basics: fast scheduling, on-time arrival, personalized service, and fir...
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mobile workers become the face of brands
Sponsored by:
Salesforce
Published By:
Research Desk
Released:
Dec 05, 2019
Customers are pushing companies to keep up with the innovation of the Fourth Industrial Revolution. With the lines blurring between B2B and B2C, companies need to re-evaluate their service strategies ...
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becoming a trailblazer: greenthumb keeps customer service in bloom with field service ligh...
Sponsored by:
Salesforce
Published By:
Research Desk
Released:
Dec 05, 2019
When the first rays of sunshine hit the UK each spring, GreenThumb’s expert field crew members are eager to help homeowners across the nation bring their lawns to life. That’s why the company rece...
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transform customers experience with connected field service
Sponsored by:
Salesforce
Published By:
Research Desk
Released:
Dec 05, 2019
In the era of the connected customer, delivering a superior, endto- end customer experience has never been more important. In fact, according to the Customers 2020 report, customer experience has over...
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cyber resiliency in the multi-cloud era
Sponsored by:
Singtel
Published By:
Research Desk
Released:
Dec 05, 2019
This white paper discusses how businesses can achieve cyber resiliency in today’s multi-cloud era. It identifies how businesses can navigate the privacy labyrinth of cloud data....
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