The COVID-19 crisis has extensively impacted businesses and forced every organization to change the way they operate. Technology may have helped mitigate initial disruption caused by the pandemic recession, but what now? With continued uncertainty and tremendous financial pressure, what technology and transformation investments will deliver the business outcomes you need? Forrester has interviewed nearly 800 IT and business executives across all industries throughout the pandemic.
While every company was impacted uniquely, expert analysts have identified clear patterns around strategies that will shape business in 2021. Join IBM and Forrester Vice President and Principal Analyst, Bobby Cameron to learn how companies are leveraging hybrid cloud, data platforms and reinventing workflows to meet new business realities requiring lower costs, more resilient operations and extreme digitization. Following Bobby’s presentation, Joel Seymour, Director of IT Risk and Resilience at Premera Blue Cross, will join Barry Becker, GM, GTS Infrastructure Services, Americas, IBM, in a fireside chat to share the actions has taken to increase resiliency amidst financial pressures and continued uncertainty heading into 2021.