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digital experience changes everything
Sponsored by:
Frost & Sullivan
Published By:
Research Desk
Released:
Nov 14, 2018
Forrester discovers how developers and marketers are working together to provide customers exceptional digital experiences....
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from cliché to mission critical
Sponsored by:
Genesys
Published By:
Research Desk
Released:
Nov 14, 2018
Stock libraries and the artists who contribute to them have evolved. That means the way you think about imagery can evolve, too. Read From Cliché to Mission Critical to find out how: The perceptio...
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idc technology spotlight ? empower your techs with video?aided remote support tools
Sponsored by:
Genesys
Published By:
Research Desk
Released:
Nov 14, 2018
Technology continues to make it simpler for IT and customer support teams to handle increasingly complex support tasks via remote support software tools. The latest development involves providing vide...
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the why the what and the how of the software-defined data center an osterman research whit...
Sponsored by:
Servicenow
Published By:
Research Desk
Released:
Nov 14, 2018
The Software-Defined Data Center (SDDC) is an umbrella philosophy for structuring data centers. It brings several business benefits, and it improves the practicalities of securing a data center....
Read more
tsia ? revolutionizing support interactions with video
Sponsored by:
Boldchat (By- Logmein)
Published By:
Research Desk
Released:
Nov 14, 2018
Even the most highly trained support technicians can be limited by the tools at their disposal. They typically cannot see what the customer sees and are limited to how customers explain and describe a...
Read more
5 steps to take your backup from good to excellent with amazon web services
Sponsored by:
Forrester Research, Inc
Published By:
Research Desk
Released:
Nov 14, 2018
When moving workloads to Amazon Web Services (AWS), a comprehensive data protection strategy is key. Check out these 5 important data protection steps designed to make your move to AWS successful....
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achieve cloud success with azure
Sponsored by:
Symantec
Published By:
Research Desk
Released:
Nov 14, 2018
Public clouds enable you to reach new markets and dramatically lower IT costs. To achieve these goals, you need a cloud provider that delivers the same level of control, security, and governance as yo...
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fitbit – protecting brands from digital risks and the dark web
Sponsored by:
Marketo
Published By:
Research Desk
Released:
Nov 14, 2018
Hear from the FBI Cyber Division's leading ransomware investigator about the latest threats and vectors and gain insight into how to protect your organization....
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rsa archer maturity model snapshot audit management
Sponsored by:
Technology Services Indus...
Published By:
Research Desk
Released:
Nov 14, 2018
RSA Archer Maturity Models guide organizations through the journey from baseline risk management to optimized processes that balance opportunities and risks. View the Maturity Model Snapshot to discov...
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beyond crm thinking customer service in a connected, digital age
Sponsored by:
VMware
Published By:
Research Desk
Released:
Nov 14, 2018
Read the new Harvard Business Review report to learn why forward?thinking business leaders are redefining the fundamentals of customer service and support. Gain insights into new strategies, processes...
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