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IBM Announces Acquisition of HashiCorp Inc. for USD 6.4 B
UK Inquired Microsoft and Amazon AI Partnerships on Merger
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don’t miss out: 4 business initiatives the c-sui...
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saas 3.0: beyond subscription-based revenue
Sponsored by:
Payrix
Published By:
Research Desk
Released:
Dec 15, 2023
The SaaS landscape continues to evolve with the rapid adoption of embedded finance products that will alter the competitive landscape. SaaS 3.0 represents a move from the relentless focus on…
Read more
a complete guide to embedded payments
Sponsored by:
Payrix
Published By:
Research Desk
Released:
Dec 15, 2023
Whether you’re new to payments or have dreams of becoming a full payment facilitator, it helps to understand the full picture of Embedded Payments. No matter where you’re at, we’ll…
Read more
implementing an effective employee engagement strategy
Sponsored by:
Paychex
Published By:
Research Desk
Released:
Dec 01, 2023
Employee engagement has become a focal point in today's workforce because companies largely know that to keep customers happy, you need to have happy, engaged employees. The recent focus on…
Read more
the essential guide to finding and keeping your dream team
Sponsored by:
Paychex
Published By:
Research Desk
Released:
Dec 01, 2023
How businesses attract and retain talent is facing a slew of era-defining changes driven by a reshaped workplace, a dramatic shift in the employee-employer power dynamic, and digital transformation. To…
Read more
empowering agents, enhancing efficiency: polyai’s voice assistant reshapes customer care...
Sponsored by:
Poly
Published By:
Research Desk
Released:
Nov 09, 2023
Atos is a global leader in digital transformation with 110,000 employees and annual revenue of circa € 11 billion. Atos provides tailored end-to-end solutions for all industries in 69 countries.…
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10 reasons to hire a customer-led voice assistant
Sponsored by:
Poly
Published By:
Research Desk
Released:
Nov 09, 2023
In an effort to create frictionless customer experiences, companies have invested significantly in digital transformation for customer self-service. These investments include FAQ web pages, chatbots, online forms, and mobile apps,…
Read more
the definitive buying guide for contact center heroes
Sponsored by:
Poly
Published By:
Research Desk
Released:
Nov 09, 2023
It’s always been a challenge for contact center leaders to hire and retain the right people to ensure every customer call is answered in a timely manner. But times are…
Read more
overcoming cloud security challenges in aws
Sponsored by:
proficio
Published By:
Research Desk
Released:
Oct 12, 2023
As more organizations adopt AWS for their cloud computing needs, ensuring the security of their infrastructure becomes increasingly complex. Continuous event monitoring, triaging, AWS service configuration best practices, and 24/7…
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aws identity behavior monitoring (ibm) best practices
Sponsored by:
proficio
Published By:
Research Desk
Released:
Oct 12, 2023
Managing user access and identities in AWS is a critical component of cloud security. However, traditional security measures may not be enough to detect and prevent unauthorized access in complex…
Read more
mdr provider checklist
Sponsored by:
proficio
Published By:
Research Desk
Released:
Oct 12, 2023
In cybersecurity, it’s no longer a matter of if you’ll get attacked, but when. That is why partnering with a Managed Detection and Response (MDR) service provider is one of…
Read more
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