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ringcentral
Whitepapers
the total economic impactâ„¢ of ringcentral contact center
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Dec 23, 2019
RingCentral Contact Center is an omnichannel and collaborative cloudbased contact center platform. It helps organizations deliver a better customer experience and improve agents’ productivity and work environment. RingCentral Contact Center…
Read more
from workplace chaos to zen
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Dec 23, 2019
In today's workplace, knowledge workers utilize a wide array of apps to communicate, collaborate, and get work done. While critical to business success, this can create chaos and imbalance that…
Read more
from workplace chaos to zen: how app overload is reshaping the digital workplace
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Dec 23, 2019
Information is coming from everywhere, with unlimited ways for it to be delivered. Notifications flood cellphones; ads inundate web browsers; news and social media jostle for attention. Want to cuddle…
Read more
ihs markit: uc as a service (ucaas) service provider scorecard
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Sep 25, 2019
In this Scorecard we look at the top 10 UC as a service (UCaaS) providers in North America. Over the past nine years, there has been slow and steady consolidation…
Read more
ihs markit: uc as a service (ucaas) service provider scorecard
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Jun 24, 2019
In this Scorecard we look at the top 10 UC as a service (UCaaS) providers in North America. Over the past nine years, there has been slow and steady consolidation…
Read more
ihs whitepaper: delivering a modern communications experience on a global scale
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Jun 24, 2019
Enterprise communications have been undergoing a transition and are no longer just voice and phone features. The last decade saw a tremendous rate of adoption of new types of communication,…
Read more
brief: is a cloud-based phone system right for my business?
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Jun 24, 2019
Cloud services eliminate the need to maintain complex and increasingly outdated hardware and pay expensive technicians for time-consuming repairs. The phone systems of old rely on PBX hardware in this…
Read more
contact center 2.0: the rise of collaborative contact centers
Sponsored by:
Ringcentral
Published By:
Research Desk
Released:
Mar 21, 2019
In this report from Altimeter, a Prophet Company, Brian Solis shares his insights on the transformation of contact centers in today’s digital workplace. Contact Center 1.0 was designed and deployed…
Read more
magic quadrant for unified communications as a service, worldwide
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Dec 24, 2018
RingCentral was recognized once again as a Leader in the 2018 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) worldwide. This year RingCentral outpaced the market and is…
Read more
enabling digital transformation with the right ucaas solution
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Dec 24, 2018
Frost & Sullivan, a leading market research and analysis firm, recently released Enabling Digital Transformation with the Right UCaaS Solution. It’s a comprehensive buyers’ guide that distills everything you should…
Read more
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