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ringcentral
Whitepapers
cloud communications: a methodology for successful deployment
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Apr 09, 2020
Cloud-based communications solutions offer obvious benefits over traditional on-premises PBX systems, including peace of mind, unsurpassed scalability, and overall cost effectiveness. But while cloud technologies can drastically reduce management and…
Read more
uc as a service (ucaas)
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Apr 09, 2020
The UC as a Service (UCaaS) Scorecard profiles, analyzes, and ranks leading hosted unified communications service providers in the U.S. and Canada. Service provider scores are based on criteria such…
Read more
nemertes: achieving agility with cloud uc
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Apr 09, 2020
Businesses are rapidly moving to the cloud for their communications and collaboration needs, especially when they want to deliver a consistent set of services to staff anywhere in the world…
Read more
understanding the real cost of your business phone system
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Apr 09, 2020
When assessing the future of your business communications, making the decision to stick with an on-premises phone system versus moving your communications to the cloud can be a complex process.…
Read more
from workplace chaos to zen
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Apr 09, 2020
In today's workplace, knowledge workers utilize a wide array of apps to communicate, collaborate, and get work done. While critical to business success, this can create chaos and imbalance that…
Read more
uc as a service (ucaas)
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Apr 08, 2020
The UC as a Service (UCaaS) Scorecard profiles, analyzes, and ranks leading hosted unified communications service providers in the U.S. and Canada. Service provider scores are based on criteria such…
Read more
the collaborative contact center
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Apr 08, 2020
It’s estimated that businesses today collectively lose $62 billion per year due to poor customer service. So what factors account for this massive annual revenue loss? • High agent turnover…
Read more
nemertes: achieving agility with cloud uc
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Apr 08, 2020
Businesses are rapidly moving to the cloud for their communications and collaboration needs, especially when they want to deliver a consistent set of services to staff anywhere in the world…
Read more
contact center 2.0: tomorrow’s solutions for today’s customers
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Apr 08, 2020
It’s difficult to find consumers who thoroughly enjoy today’s contact center experience. No one is thrilled with the automated attendant greeting, an unintelligent voice system, or the incredibly cumbersome means…
Read more
the crux of the modern customer experience
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Dec 26, 2019
Premise contact center technology is holding back your modern cx strategy. Consumers today are pressuring companies to push their technology in new directions as their demands continually evolve and change.…
Read more
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